Answers to Frequently asked Questions

Below are some common questions from our customers that may very well give you the answer you are looking for

Thinking guy with blue hat and blue  pants
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Which social network does your platform cover?
Currently Facebook paid and organic, Instagram paid, LinkedIn paid, and Google Analytics. Shortly Instagram organic and Snapchat.
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How long does it take to integrate my ad managers?
It won’t take longer than a minute to connect your different channels and ad managers.
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Do you track data back in time?
Yes, all your historic data will be gathered when adding channels and ad managers to the platform.
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Does deepdivr show data for an organic post that you boost?
Yes! You will be able to see both the organic post and the paid ad.
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What does it cost?
Our pricing structure is based on the number of integrations you want to add to deepdivr. Integrations can be different Ad Managers, organic profiles and Google Analytics properties.
To get you started, we have a Starter Package that costs 400 EUR per month (billed annually) which includes 1 integration. Additional integrations cost 70 EUR per month.
If you work at an agency or a global company we offer scale discounts and integrations at a reduced cost. Please get in touch if you would like to know more.
Contact Sales
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Can I try for free?
Yes, we offer a free trial so you know what you get. Actually, we help you setup everything up and offer our support so you get the best experience possible. Please get in touch if you would like to know more.
Contact Sales
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Is deepdivr an agency?
No, we are a software company. Our platform is used by both companies and agencies because they want to work smarter with their social media advertisement.
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Does deepdivr offer any consultancy?
Yes, we do that because we want to help you get the most out of our deepdivr platform and your social media advertisement. We do consultancy only and no execution - e.g. we do not set your campaign up. Please get in touch if you would like to know more.
Contact Sales
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What is a Tactical Review?
Premium feature. If you want one of deepdivr’s Paid Social Specialists to take a look at your campaign, you can request a tactical review at any time. Within 12 hours they’ll be in touch and within 36 hours they’ll get back to you with insights and recommendations on how to proceed. Please get in touch if you would like to know more.
Contact Sales
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Can I use deepdivr even though I have an agency handling my paid social?
Yes, definitely. In our experience, the best partnerships between agencies and companies are when both parties have an overview, insights and knowledge within performance. This is some of the value the deepdivr platform can bring you, so actually deepdivr can improve your partnership.
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Can I inhouse paid social media because of deepdivr?
Having access to the platform will make it easier for you to do so, without a doubt. Data, insights, best practice and recommendations will be available to you when using deepdivr. We’re not an agency though, and we don’t execute on your social media campaigns, so you need to have employees to handle that. You can read the case story with hummel (link) and see how they did in fall 2020. Please get in touch if you would like to know more.
Contact Sales
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Any issues related to GDPR?
No, the platform only supports aggregated data. No personal data will be in our position at any time e.g. email lists you might have uploaded to an Ad Manager. We have talked to many legal teams and all of them have approved deepdivr without further notice

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Perhaps one of our product team members can help you out.

Kristoffer Kanie CEO from deepdivr
Kristoffer Kania Nygaard
CEO
kristoffer@deepdivr.io
Anine paid Social Specialist
Anine Arnild
Senior Paid Social Specialist
anine@deepdivr.io